Mailing restrictions

We do not purchase or transport any goods containing internationally renowned trademarks on our behalf

HandHunt purchases goods on behalf of others

HandHunt provides multiple routes for your cross-border shipments. To ensure that your parcel can be delivered to the destination country, we recommend that you strictly abide by the purchase scope of the goods on behalf of others.

Guidelines for prohibited items

Due to differences in customs policies in different countries, some countries or regions are more sensitive to special commodities, and the probability of being fined and confiscated when entering local customs will be slightly higher, including but not limited to the following items:

Meat: cooked food

Electronics: mobile phones (including batteries), magnetic components, mobile power supplies

Clothing: branded goods

Others: liquids, powders, compressed gases, gold and silver jewelry, diamonds, coins, antiques

Digital products and accessories Taobao merchants have uneven quality. For highly professional digital products, we are temporarily unable to make professional appraisals. It is recommended that you carefully choose high-quality merchants for selection. It is recommended that you choose JD.com, Yixun and other hypermarkets

The UK is more sensitive to imported beef It is not suitable for mailing.

Italy is more sensitive to imported leather shoes and is not suitable for mailing.

Australia is more sensitive to imported animal fur and wooden goods, and plant seeds are not suitable for mailing.

Japan is more sensitive to imported animal leather products and wooden goods.

You can mail the following items through us.

Clothing, bags, shoes.

Books, jewelry, digital products, small appliances, etc.

Household items (such as curtains, sheets, murals).

Tableware, toys, small furniture, glasses, CDs, etc.

HandHunt Purchasing Inspection Scope

Purchasing Inspection Scope:

1. After the goods arrive at HandHunt, professional quality inspectors will inspect the appearance of the goods. Such as color, large area of damage, stains, size, model, version number, etc. (For clothing products, your product notes or final changes later shall prevail. Inspection is based on the size on the product label and tag. Color difference, size and other errors are not within the scope of inspection);

2. Electronic digital products are special products. The quality inspector only checks the appearance of the product. It is impossible to check whether the accessories of the sealed product are complete, and whether the product has quality problems after powering on (the quality inspector will send the delivery picture for user confirmation);

3. When you receive the product, if there is a problem with the product caused by the inspection, you can apply for after-sales service.

Tips:

1. Color difference, size error, use effect, etc. are not within the scope of inspection; electronic digital products are special products. The quality inspector only checks the appearance of the product and does not power on the product for inspection;

2. For information that cannot be confirmed, such as no obvious damage, stains and other obvious problems, we will assume that you have communicated with the merchant and reached an agreement;

3. After receiving the goods, if it is found that your goods do not meet the requirements of the transportation conditions, we will make a special mark on the relevant order to remind you to negotiate the return.

Why do some products need to be shipped separately?

For the purpose of reasonable packaging or reducing the volume and weight of the package, if the length of one side of the product is greater than or equal to 90CM, when you submit the waybill, the customer service will contact you to inform you that the product needs to be shipped separately.

Items prohibited from sending by HandHunt regulations

In addition, due to channel limitations, HandHunt does not send the following items on behalf of others:

1、 Firearms (including replicas, main components) and ammunition

1. Firearms (including replicas and main components): such as handguns, rifles, submachine guns, riot guns, air guns, shotguns, sports guns, tranquilizer injection guns, steel ball guns, tear gas guns, etc.

2. Ammunition (including imitations): such as bullets, bombs, grenades, rockets, flares, incendiary bombs, smoke (fog) bombs, signal bombs, tear gas grenades, gas bombs, landmines, grenades, shells, gunpowder, etc.

2、 Control equipment, offensive weapons

1. Controlled knives: such as daggers, triangular scrapers, spring-loaded knives (jumping knives) with self-locking devices, other similar single edged, double-edged, triangular pointed knives, butterfly knives, spring-loaded knives, folding knives, samurai knives, and other controlled knives.

2. Others: such as crossbows, tear gas grenades, tear gas guns, electric shocks, iron lotus flowers, electric batons, telescopic batons, finger tigers, double wishbones, etc.

3、 Flammable and explosive materials

1. Blasting equipment: such as explosives, detonators, fuses, detonating cords, blasting agents, etc.

2. Fireworks and firecrackers: such as fireworks, firecrackers, throwing cannons, pulling cannons, smashing cannons, colored ammunition and other fireworks and firecrackers, as well as black powder, fireworks powder, starting paper, ignition line, etc.

3. Flammable solids such as sulfur, candles, table tennis balls, etc. are prohibited

4. Flammable liquids, such as gasoline, kerosene, paint, toilet water, perfume, nail polish, gel cream, mosquito repellent, insecticide, carbonated drinks, alcohol, banana water, turpentine, etc. are prohibited

5. Self igniting items such as yellow phosphorus, oilpaper, oilcloth, and their products are prohibited

6. Prohibited items that burn in contact with water, such as metallic sodium and aluminum powder

7. Corrosive substances such as hydrochloric acid, nitric acid, hydrogen peroxide, etc. are prohibited

8. Prohibited explosive materials such as detonators, explosives, fuses, firecrackers, fireworks, lighters, lithium batteries, etc

9. Other: such as flint, magnesium rod, lighter, activated carbon, propellant, nitrocellulose, electric ignition head, etc.

4、 Compressed and liquefied gases and their containers

1. Flammable gases: such as hydrogen, methane, ethane, butane, natural gas, liquefied petroleum gas, ethylene, propylene, acetylene, lighters, etc.

2. Toxic gases: such as carbon monoxide, nitric oxide, chlorine gas, etc.

3. Explosive, suffocating, and oxidizing gases: such as compressed oxygen, nitrogen, helium, neon, aerosols, etc.

5、 Plants and plant products

1. Flowers, fruits, vegetables, seeds, plant specimens, pine cones, etc.

6、 Animals and animal products

1. Shells, crabs, animal specimens, fur, etc.

7、 Any medication or medical device

1. Anesthetics, ointment, foot patch, rheumatic pain relief patch, hemorrhoid cream, anesthetic cream, hyaluronic acid, tooth whitening gel, mercury thermometer and other products, as well as syringes, tattoo needles and other products that are strongly invasive to human skin

8、 Any food

1. Meat, beverages, coffee, fruits, snacks, tea, etc.

9、 Pure battery and portable power bank

1. Each package cannot contain more than 2 sets of batteries and does not accept any form of mobile power supply.

10、 Illegally forging items

1. Such as forged or altered documents, official seals, etc.

11、 Infringement of intellectual property rights and counterfeit goods

1. Infringement of intellectual property rights: such as infringement of patents, trademarks, copyrights, books, audiovisual products, etc. Infringement includes appearance infringement and trademark infringement.

2. Counterfeit and inferior: such as counterfeit and inferior food, drugs, children's products, electronic products, cosmetics, textiles, etc.

12、 Toxic substances

1. Such as arsenic, arsenic, mercury compounds, thallium compounds, cyanides, selenium powder, phenol, mercury, highly toxic pesticides, etc.

13、 Corrosive substances

Such as sulfuric acid, nitric acid, hydrochloric acid, batteries, sodium hydroxide, potassium hydroxide, etc.

14、 Drugs and drug paraphernalia, illicit use of narcotic drugs and psychotropic substances, illicit use of precursor chemicals

1. Drugs, anesthetics, and psychotropic substances: such as opium (including poppy shells, flowers, buds, and leaves), morphine, heroin, cocaine, marijuana, methamphetamine (ice), ketamine, ketamine, ketamine, amphetamine, and caffeine.

2. Precursor chemicals: such as piperonal, safrole, camphor oil, ephedrine, pseudoephedrine, hydroxyimine, ortho ketone, phenylacetic acid, bromophenylacetone, acetic anhydride, toluene, acetone, etc.

3. Drug paraphernalia: such as curling irons, etc.

15、 Illegal publications, printed materials, audiovisual products and other promotional materials

1. Books, publications, pictures, photos, audiovisual products, etc. that contain reactionary, inciting ethnic hatred, undermining national unity, disrupting social stability, promoting cults, religious extremism, obscenity, and other content.

16、 Spy specific equipment

1. Such as hidden eavesdropping devices, photo stealing devices, burst transceivers, disposable password books, steganographic tools, electronic listening and interception devices used to obtain intelligence, etc.

17、 Chemical products, raw materials, raw stones

1. Such as ores, ore element specimens, and chemical element raw materials

18、 Currency and valuable items

1. Counterfeit currency, circulating currency, bank cards, checks, gold, securities, property certificates, gambling equipment, etc

19、 Military and police supplies

1. Bullet proof vests, military boots, camouflage clothing, helmets, handcuffs, batons, bulletproof vests, military and police protective gear, etc

20、 Tobacco

1. Electronic cigarettes, cigarettes, e-liquid, e-liquid, etc

21、 Other sensitive products

1. Shape sensitive products similar to western medicine tablets: such as effervescent tablets, compressed facial mask, etc.

2. Strong magnetism: such as salvaging magnets, magnetic cubes, magnets, etc.

3. Multi purpose sports equipment: such as baseball bats, darts, composite bows, bows and arrows, and other visually aggressive products

4. Flag and badge categories: such as the Chinese national flag, party emblem, party flag, military flag, etc

5. Camphor balls (anti moth agents made from dichlorobenzene have been banned in Europe)

6. Real human hair

7. Drones